Shipping and Payment

Delivery Options

Available delivery options will be displayed directly in the order form based on the contents of your cart and the availability of delivery services.

We usually offer the following delivery methods:

• Packeta – delivery to a pickup point or locker.
• PPL – delivery to your address or a ParcelShop.
• Balíkovna – pickup at a selected collection point.

The delivery price is always displayed during the ordering process. For orders meeting certain criteria, we offer free delivery.

Payment Options

Available payment methods will adjust based on the chosen delivery method and destination. Some delivery options may not support all payment methods.

You can usually pay by:

• Online payment by card, including Apple Pay and Google Pay
• Bank transfer
• Cash on delivery (a small fee may apply)

Additional Information

Orders received on business days before 12:00 noon are usually shipped the same day.

Delivery can be expected within two working days – often, the package arrives the next working day.

This applies to orders paid in time (by 12:00 noon) or to cash-on-delivery orders.

We will keep you informed about the status of your order via email.